BEGINNER’S GUIDE: PART 5 OF 5

Collaborate Effortlessly with IT Services

Congratulations! Now that you’ve explored the core features of vScope Service Mapping, it’s time to take full advantage of its collaborative functionalities. As we wrap up this guide, let’s dive into how vScope makes it easier than ever to share service information with your team and external partners.

Why Collaboration Matters in IT Service Management

In IT Service delivery is rarely a one-person job. Multiple teams—from operations to security and development—need to work together seamlessly to ensure that IT services run smoothly.

Collaborators can be added to any IT Service card, vScope’s Permission groups applies. You can assign both WRITE and READ permissions. You can use the Extended Permission Groups, to give users more specific access to IT Services.

That’s it!

Now you know how to create and customize IT service documentation in vScope. If you have any further questions or need some help, don’t hesitate to contact our Support.