IT Discovery FOR MSP & Hosting
Unlock Your Full Potential with IT Discovery for MSP & Hosting
vScope is asset management for forward-thinking MSPs and Hosting companies seeking a smarter and more efficient way to deliver IT. From SLA tracking and proactive maintenance to billing, compliance, and reporting – vScope has you covered.
– Having all information about our, and our customers’ systems readily available in one tool is both powerful and highly valuable. We’ve automated numerous manual routines and have increased both the quality of our service delivery and operations!
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Emil Andersson
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IT INVENTORY FOR MSP & HOSTING
Let vScope inventory your systems, platforms, and applications.
Gather all your IT assets and your customers’ IT assets in vScope through agentless inventory and discovery. The result is a comprehensive view of your and your customers’ IT environment, assisting you with everything from SLA tracking and configuration checks to billing and customer reporting.
CUSTOMER-SPECIFIC IT DOCUMENTATION
Categorize IT assets from a customer perspective
Place your IT assets within the context of the customer, service, or system. This way, you create a comprehensive and self-updating CMDB for your entire operation that will help your team understand the purpose of your resources.
VSCOPE IN YOUR ROLE
vScope in Your Role in a MSP & Hosting Business
- Complete mapping of your operational environment. From a full overview to technical details.
- All customers’ IT environments inventoried, filtered, and consolidated in one place.
- Ready-made documentation and reports. Easy to customize according to your needs.
- A unified tool for operations, support, delivery, and sales.
- Pre-made analyses and improvement suggestions help you enhance the quality of your IT service delivery.
- REST API for leveraging inventoried data in other systems or tools.
- Visualize the IT environment from a customer or service perspective.
- Generate customer-specific reports on the content of your IT service delivery.
- Generate cost basis and share it with your customers.
- Follow-up on projects, processes, and/or key performance indicators (KPIs).
- Search freely through your customers’ IT environments in one tool.
- No need to log in to multiple portals.
- Quick access to, for example, accounts, computers, or phones enhances your support.
- A digital colleague that helps you identify and prioritize improvements and proactive support.
- A shared interface with the rest of the organization.
Integrate vScope with your incident management system.
- A common tool for operations, support, sales, and delivery.
- Enhance collaboration with your customers through increased autonomy and access to information.
- Share and schedule reports, lists, and Excel sheets directly with customers.
- Perfect for monthly tracking of history, changes, and trends in the customer’s environment.
ANALYSES & COMPLIANCE
A Ready-Made Library of Analyses, Reports, and Enhancements
Utilize vScope’s pre-existing content to, step-by-step, day-by-day, enhance your IT service delivery to your customers. vScope’s analyses assist you in continually identifying bottlenecks and potential misconfigurations in your customers’ IT environments.
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